[KB2504] ESET NOD32 Antivirus Business Edition for Mac OS X FAQ
Issue
When will ESET NOD32 Antivirus Business Edition for Mac version 5 be available? ESET has released the version 6 business products December 11th, 2014, in North America. ESET Endpoint Antivirus for OS X replaces ESET NOD32 Business Edition for Mac OS X and ESET Endpoint Security for OS X is a new product offering.
Limited and Basic Support for version 4.x
ESET Cyber Security Pro FOR MAC Effective all-in-one internet security for your Mac, including personal firewall and parental control. Learn more Documentation. ESET Endpoint Antivirus for Mac ESET NOD32 Antivirus Business Edition for Linux ESET Endpoint Security for Android ESET Mobile Device Management for Apple iOS Included products manageable via ESET Security Management Center. ESET File Security for Microsoft Windows Server. Protect your Mac business devices with the best antivirus for Mac. Protect against spyware, viruses and cross-platform infections with ESET Antivirus for Mac. Contact our sales team.
This article applies to version 4.x products. Version 4 is in Basic Support status and is no longer available for download. Technical Support is no longer available and no bugs will be fixed.
Version 4.1 is in Limited Support Status. Technical Support is still available, but not all bugs will be fixed. This product will not support new versions of operating systems.
- To see the list of products and dates for ESET end-of-life, visit ESET End of Life policy (Business products)
- See installation instructions for ESET Endpoint Security for macOS
Solution
- When will ESET NOD32 Antivirus Business Edition for Mac version 5 be available?
ESET has released the version 6 business products December 11th, 2014, in North America. ESET Endpoint Antivirus for OS X replaces ESET NOD32 Business Edition for Mac OS X and ESET Endpoint Security for OS X is a new product offering.
For more information about the new version 6 business products, see What's new in ESET version 6 business products. - What is ESET NOD32 Antivirus Business Edition for Mac OS X?
ESET NOD32 Antivirus for Mac brings the protection of ESET NOD32 Antivirus that Windows users have trusted in and depended on: the smart proactive detection and the small footprint of our ThreatSense® technology. ESET NOD32 Antivirus protects you and your network from emerging and cross-platform (i.e. Windows, Linux, Mac) threats without system slowdowns. Advanced heuristic technology recognizes and removes new threats. - OS X is a very secure operating system. Why do I need an antivirus product for it?
Home users and Business users that share files and/or email between Mac and other platforms such as Windows or Linux can potentially spread threats without knowing or being affected themselves. - Is there an ESET Smart Security for Mac?
No, ESET Smart Security for Mac does not currently exist. However, ESET Endpoint Security for OS X is the version 6 business security suite product that complements ESET Smart Security home edition. - Is there a Mac ESET security product for home users?
Yes, ESET Cyber Security for Mac (Home Edition) is available. Visit the ESET Cyber Security for Mac FAQ for information on the home edition. - What languages will be available for ESET NOD32 Antivirus Business Edition for Mac?
The latest version is available in English, French, French-Canadian, Spanish and several others. You will select your preferred language from the drop-down menu of available languages at the time of download. - Where can I purchase and download ESET NOD32 Antivirus Business Edition for Mac?
ESET NOD32 Antivirus Business Edition for Mac is no longer available for download.
ESET Endpoint Antivirus for macOS is available for purchase and download at https://www.eset.com/us/business/endpoint-security/mac-antivirus/. You can also contact your local distributor or reseller to purchase the product. - Which operating systems are supported?
Intel-based Macs running OS X Leopard 10.5, Snow Leopard 10.6, Lion 10.7, Mountain Lion 10.8, OS X Mavericks (10.9), OS X Yosemite (10.10) are supported. - How do I update my ESET NOD32 Antivirus Business Edition for Mac?
Your product will update automatically after installation. If you did not set up your username and password during installation, click here for illustrated steps on how to do so.
For free product upgrades to the latest version available, see the following ESET Knowledgebase article: Do I have the latest version of ESET NOD32 Antivirus Business Edition for Mac OS X? - How do I scan my Mac with ESET NOD32 Antivirus Business Edition for Mac?
The real-time scanner built into ESET NOD32 Antivirus for Mac protects you as you use your Mac. It will also scan your computer upon system start up. You can also create a scheduled scan to run at different time intervals or run an On-demand computer scan. - Are 3rd party tools such as Apple Remote Desktop and LANDesk compatible with ESET NOD32 Antivirus Business Edition for Mac?
Yes, Apple Remote Desktop and LANDesk are compatible with ESET NOD32 Antivirus for Mac. - How do I purchase licenses for my business which runs both PC and Mac?
ESET NOD32 Antivirus for Mac licensing and seat count is the same as for our Windows products. However, Small Business Bundles for Mac are not available. You can contact your local ESET representative, distributor or reseller to purchase license packages to cover your Mac workstations and your PC workstations. - How do I remotely manage ESET NOD32 Antivirus Business Edition for Mac?
ESET NOD32 Antivirus for Mac can be remotely managed through ESET Remote Administrator 4.0.136.0 and later. For more information see the ESET Remote Administrator Installation Manual and User Guide.
Remote installation for ESET NOD32 Antivirus for Mac can be performed using 3rd party tools such as Apple Remote Desktop and LANDesk after the creation of remote installation package. Click here for illustrated steps on how to remotely install or uninstall ESET NOD32 Antivirus for Mac using Apple Remote Desktop. - I am using dual-boot software such as Mac Boot Camp, do I need separate licenses for my Mac operating system and for my Windows operating system?
Yes, you will need to purchase ESET NOD32 Antivirus for Mac and an ESET security product for Windows. - Is there an ESET security product for the iPhone?
No, an ESET security product for the iPhone does not currently exist.
[KB2374] How do I install ESET NOD32 Antivirus Business Edition for Mac OS X on individual client workstations
Solution
Eset Nod32 Antivirus For Mac
ESET Remote Administrator Users: Perform these steps remotely
- Download the ESET NOD32 Antivirus for Mac installer.
Uninstall any previously installed antivirus software
Running two antivirus products on the same computer can degrade performance and cause system instability. It is important that any previously installed antivirus software is uninstalled from your system before installing your ESET security product. Click here for a list of common Mac antivirus uninstallers.
- When you have finished downloading the install package, it will appear in the Downloads folder. To begin installation, double-click the install package and then double-click the Install icon from the ESET NOD32 Antivirus 4 Install Disk window. Click Continue to launch the Installation Wizard.
- Click Open and then click Continue if you are prompted again.
- Read the Introduction and then click Continue.
Figure 1-1
- Read the Read Me page and then click Continue. If you would like to print or save the important information displayed on the Read Me page, click Print... or Save..., respectively.
- Carefully read through the Software License Agreement. To print or save the License Agreement, click Print... or Save..., respectively. Click Continue and then click Agree when prompted to agree to the License Agreement. If you click Disagree, you will exit the installer and your installation of ESET NOD32 Antivirus for Mac will be incomplete.
Figure 1-2
- Select the Installation Mode for your ESET security product. You can select either Typical or Custom installation modes. We recommend selecting Typical installation mode, as its pre-configured settings provide optimum performance with maximum protection. If you would like to configure your own settings select Custom installation mode. Click Continue to proceed.
Figure 1-3
- On the next page, enter your ESET-provided Username and Password and click Continue.
Important!
Please enter your username and password exactly as they are written in your ESET registration email.
-The username is in the format EAV-99999999 and the hyphen is required. Both the username and password are case sensitive.
Eset Nod32 For Mac
-The password should be ten characters long and all lowercase.
-If you are copying and pasting, make sure a blank character is not being included in the string.
-We do not use the letter L in passwords (use the number one (1) instead), a big 0 is the number zero (0), a little o is the letter o.
- Set parameters for ThreatSense.Net Early Warning System reporting. The ThreatSense.Net Early Warning System submits new threats to ESET researchers and provides feedback that improves protection. Select the Enable ThreatSense.Net Early Warning System option to activate ThreatSense.Net reporting. Click Continue.
- In the Detection of potentially unwanted applications window, select your preferred option (see What is a potentially unwanted application?) and click Next.
- Read the installation details on the Installation Type page. Click Install to install your ESET security product. You will need to enter your Mac OS Name and Password. The ESET installer will prompt you to continue the installation after you have entered your administrator username and password. Click Continue.
Figure 1-4
- Installation may take a few minutes to complete. The ESET NOD32 Antivirus for Mac icon will appear next to your system clock once installation is complete. Click the icon if you would like to open the main program window.
Figure 1-5